An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

Our consumer advocacy team is always here to help. Consumer advocate and reporter Michelle Couch-Friedman is the founder of Consumer Rescue.

Consumer Rescue's tagline is Fiascos and Fixes. That's because we receive tons of requests from travelers with tales of vacation fiascos. These tales are the most dramatic of the bunch and contain ...

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

These cautionary articles from our advocacy team's gift card scams file tell the stories of real victims of these crimes. Our goal is to promote awareness of the latest scams related to gift cards so ...

Here’s what happens when things go wrong for travelers on the road, in the air, at hotels, and in vacation rentals. The Travel Troubles category at Consumer Rescue is a collection of real-life stories ...

These are the real-life stories of travelers who have experienced dramatic and expensive vacation rental problems or scams.

Cruise ship passengers often contact Consumer Rescue to complain about a canceled cruise or port stop. Here are their tales and our teams's efforts to help.

These guides, covering travel and non-travel-related topics, are based on some of the most frequently asked questions that our Consumer Rescue receives.

Expert tips from consumer advocate Michelle Couch-Friedman: How to spot and avoid summer travel scams before one wrecks your trip and wallet.

Maybe you’ve chosen to fly on the same day as your cruise and things went fine. But for this couple, that’s a gamble they lost.