An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?

A Frontier Airlines passenger claims his family was denied boarding. Discover the full story and learn about compensation possibilities.

Make sure you understand the importance of travel insurance before your next trip so you don't make the same costly mistake this traveler did.

Can American Airlines promise a $18,349 refund and then issue it in flight credit? The answer is "no," but that didn't stop the airline.

Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick thinking.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Learn about the new UK ETA requirement for U.S. citizens visiting Great Britain and protect yourself from online scams.

United Airlines canceled this passenger's flight home from Iceland and she asked for EU 261 compensation. Why is the airline refusing to pay?

Discover the challenges faced by a family left stranded by American Airlines and their struggle for refunds on canceled flights.