Plus, the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; and upgrades to ...

Edgedive pulls scattered customer feedback into one place, connects it with product and CRM data, and delivers actionable ...

AI ethics meets enterprise reality - can the two be reconciled? The AI for coding productivity debate heats up, thanks to a ...

India’s small businesses are showing how artificial intelligence is transforming daily operations. From automation to ...

Propel Software, creator of the first product value management (PVM) platform that transforms how businesses create, market, sell, and service products, today released findings from its State of ...

In a decisive step toward digital inclusion and in alignment with the European Accessibility Act, ASSIST Software and Ștefan ...

Today’s CRMs do more than store information. They generate momentum. When enhanced by AI, a CRM system becomes a strategic operating system—one that can: • Streamline workflows and reduce manual input ...

Jeff Eiben is the Founder and CEO of River Point Technology, and the author of Value Creation Technology.